Yen's Auto Services & Tires
📍 1299 San Pablo Ave, Albany, CA 94706, United States
Opening Hours
- Monday8:30 AM – 5:30 PM
- Tuesday8:30 AM – 5:30 PM
- Wednesday8:30 AM – 5:30 PM
- Thursday8:30 AM – 5:30 PM
- Friday8:30 AM – 5:30 PM
- Saturday9:00 AM – 3:00 PM
What the reviews on file say
Of the 5 reviews on file, 4 with 5 stars, 1 with 1 star.
Fast, affordable and really nice people.
One of the most dishonest business I have ever experienced.
Services
Reviews
Fast, affordable and really nice people. I'd give 6 stars if I could. Too many mechanics are trying to rip people off these days. It was nice to get some quality work done at a fair price. I will definitely be bringing all my business here moving forward.
Their ' Diagnosis ' was Very Accurate. They ' Resolved ' a ' Jammed Spark Plug 2 other Shops couldn't. Were very Honest that ' The Spark Plug Coils ' must ' Not be Changed ' until they start to ' Sputter '....... They did " Install 4 New Platinum Plugs " Reasonably ...... Would highly recommend their Integrity. Owner , Mr. Hamza was Easy 2 Talk to !!! Good Wishes ......
These guys have been super honest and helpful. I had them do a rear brake and rotor replacement. They did a great job and were transparent in what the condition of the breaks was.
With 60 miles to get home on a Thursday night, I had a flat tire. I pulled off I-80 and found the nearest gas station on Gilman to get air and figure out what to do. I happened to see Yen’s across the intersection. It was 6:20, and they had closed at 6, but two team members were closing up. Hamza and Ali lifted the car, and found the culprit- a large screw lodged in the tire. They stayed and fixed the tire so I could continue on. They were courteous and helpful, and saved me from being “screwed”.
One of the most dishonest business I have ever experienced. They tried to play tricks in selling me unnecessary parts and extending the length of labor time by faking meaningful work. I pointed out these tricks bluntly to their face and they were embarrassed and agreed to reduce the fee... I really trusted them at the beginning because they were recommended by my friend. I really hope they can just perform the service ethically and professionally so that I would be more than happy to give more tips for being honest and saving my time and energy. Instead, they just wanted to exploit my situation as if I didn't know anything and stupid...Very frustrating experience and wasted a lot of tim…
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